5 Mistakes to Avoid When Hiring a Contractor for Flooring Installation

Hiring a flooring installation contractor is one of the most important decisions you’ll make during your home improvement journey. Whether you’re upgrading to luxury vinyl plank (LVP), solid hardwood, engineered wood, tile, or laminate flooring, the installer you choose will directly affect how your floors look, perform, and last.

At GetFloorsOnline.com, we’ve worked with thousands of customers nationwide, and we’ve seen the difference between an exceptional flooring installation and a disastrous one. Many costly problems could have been avoided if homeowners had simply taken the time to hire the right contractor from the start.

In this guide, we’ll cover the top five mistakes to avoid when hiring a flooring contractor, plus share bonus tips to help you get the perfect balance of quality, value, and peace of mind.

Why Choosing the Right Flooring Installer Matters

Flooring is more than just a surface you walk on—it’s the foundation of your home’s style, comfort, and functionality. Even the most expensive, high-quality flooring can fail if it’s installed poorly.

A good installer will:

• Follow manufacturer installation guidelines (important for warranties)

• Prepare your subfloor correctly to avoid squeaks, gaps, or movement

• Use the right adhesives, underlayment, or fasteners for your specific flooring type

• Ensure the final result is level, secure, and visually flawless

On the flip side, the wrong contractor can leave you with uneven boards, visible seams, warped planks, or water damage risks—all of which can cost thousands to repair or replace.

1. Not Checking the Contractor’s Credentials and Licensing

The first—and arguably most important—step in hiring a flooring contractor is verifying they have proper licensing, insurance, and professional credentials.

Why it matters:
Without the right credentials, you have no guarantee that your contractor meets industry standards. Worse, if they damage your property or someone gets injured on the job, you could be held financially responsible.

What to check:

• State or Local License: Every state has its own licensing requirements. Check your state’s contractor licensing board to confirm the contractor is active and in good standing.

• Insurance: They should carry both general liability insurance (protects your property) and worker’s compensation insurance (covers injuries on-site).

• Certifications: Look for certifications from organizations like the National Wood Flooring Association (NWFA), Certified Flooring Installers (CFI), or Floor Covering Installation Contractors Association (FCICA).

Pro Tip: Always ask for a copy of these documents before signing any contract. A reputable contractor will be happy to provide proof.

2. Choosing Based on Price Alone

It’s tempting to accept the lowest bid, especially if you’re on a budget, but going cheap can cost you more in the long run.

Why low bids are risky:

• They might use inferior materials that wear out faster.

• They may cut corners on prep work (like leveling subfloors or adding moisture barriers).

• The job may take longer if they’re overbooked or understaffed.

What to look for instead:

• Value over cost: Compare the quality of materials, workmanship, and warranties offered.

• Transparent estimates: A good contractor breaks down labor, materials, and other fees clearly.

• Experience level: An experienced contractor may charge more but can save you from costly mistakes.

Remember: You’re not just paying for installation—you’re paying for peace of mind and long-term durability.

3. Not Reviewing Past Work and References

A contractor’s track record is often the best predictor of future results. Skipping this step could mean hiring someone who’s never worked with your type of flooring.

How to review their past work:

• Ask for a portfolio: Look for before-and-after photos of similar flooring projects.

• Visit completed jobs: Some contractors can arrange for you to see their work in person.

• Check reviews: Search Google, Yelp, Houzz, and the Better Business Bureau.

Questions to ask past clients:

• Were they on time and on budget?

• How was the communication throughout the project?

• Did the flooring hold up well over time?

If a contractor refuses to provide references, consider that a major red flag.

4. Failing to Get a Detailed Written Contract

A vague or verbal agreement is a recipe for misunderstandings—and extra costs. Always insist on a detailed written contract.

Your flooring contract should include:

• Scope of Work: Type of flooring, subfloor prep, and installation method.

• Materials: Exact brand, color, and quantity.

• Costs: Total price with a breakdown of labor and materials.

• Timeline: Start date, completion date, and milestones.

• Payment Schedule: Reasonable deposit upfront, balance due upon completion.

• Warranty: Clear terms for labor and manufacturer product warranties.

Pro Tip: Never pay in full before the job is done and inspected.

5. Ignoring Communication and Professionalism

A contractor’s attitude and communication skills are just as important as their technical ability.

Signs of a professional flooring contractor:

• Responds quickly to calls, emails, or texts

• Answers your questions thoroughly and respectfully

• Provides updates during the project

• Respects your property—uses drop cloths, cleans up daily

Why this matters:
Poor communication can lead to delays, misunderstandings, and dissatisfaction with the final result. Choose a contractor who treats your home—and your time—with respect.

Bonus Mistakes You Should Avoid

Not Asking About Subfloor Preparation

Your floor is only as good as the surface beneath it. If the subfloor isn’t level, clean, and dry, your new floors could buckle, warp, or squeak.

Not Confirming Who Will Do the Work

Some contractors subcontract the job to other installers. Always ask if the person giving you the estimate is the one who will be doing the installation.

Overlooking Warranty Details

Many flooring manufacturers require professional installation for their warranties to remain valid. Make sure your contractor is familiar with the manufacturer’s requirements.

Additional Tips for Finding the Best Flooring Contractor

• Get at least three quotes for comparison.

• Ask about post-installation support in case issues arise.

• Verify their experience with your specific flooring type—installing hardwood is very different from laying tile or carpet.

• Inspect the work before making final payment.

Flooring Installation Contractor FAQs

Q: How long does flooring installation usually take?
A: It depends on the type of flooring, room size, and prep work needed. A single room of vinyl plank flooring can take a day, while hardwood in multiple rooms may take several days.

Q: Should I move my furniture before installation?
A: Many contractors require that the homeowner remove furniture before installation to save time and prevent damage.

Q: Can I buy the flooring separately and just hire an installer?
A: Yes, but ensure the installer is familiar with the brand and type of flooring you purchase to avoid warranty issues.

Conclusion

Hiring the right flooring installation contractor is the single most important step in ensuring your new floors are beautiful, durable, and long-lasting. Avoiding the five major mistakes—skipping credential checks, choosing based on price alone, ignoring past work, failing to get a detailed contract, and overlooking communication—can save you from costly headaches.

At GetFloorsOnline.com, we not only supply premium flooring at competitive prices but can also connect you with trusted professional installers who deliver exceptional results every time.

Your floors are an investment—make sure they’re installed with the care and expertise they deserve.